Privacy Policy for The Sunset Rises
Introduction
At The Sunset Rises, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, thesunsetrises.com. By using our site, you agree to the practices outlined here.
Section 1 – Your Rights
You have control over your personal data. As a user of The Sunset Rises, you can:
- Revoke any consent you’ve given us.
- Request access to your personal data.
- Correct inaccurate data.
- Delete your data.
- Limit how we process your data.
- Request data portability.
- File a complaint with a data protection authority if you believe your rights are violated.
- Be informed of any security breach that might affect your information.
To exercise these rights, contact us at [email protected].
Section 2 – What Information We Collect
We collect personal data to provide our services, process orders, and enhance your experience. Here’s what we gather and why:
2.1 Account and Purchases
When you create an account or buy from our shop, we collect:
- First and last name
- Billing and shipping address
- Phone number
- Email address
- Date of birth
- IP address
Why We Collect It:
- To fulfill orders and deliver products.
- To verify your age (you must be 21+ to purchase).
- To manage your account and communicate about orders.
- To prevent fraud and confirm identity.
Your IP address is also automatically collected when you browse, helping us optimize the site and secure our platform.
2.2 Newsletters
If you opt in, we’ll send you updates about new strains, artist collaborations, and more. We collect:
- First and last name
- Email address
Why We Collect It:
- To personalize emails with your name.
- To share relevant updates based on your interests.
You can unsubscribe anytime via the link in our emails or by emailing [email protected].
2.3 Customer Support
When you reach out via our contact form or support channels, we use your provided details (e.g., name, email) to respond effectively. Our team may access account-related info to assist you.
Section 3 – How We Use Your Data
We process your information based on:
- Contractual Need: To deliver products and services you request.
- Legitimate Interest: To send promotional emails about similar products if you’ve made a purchase (you can opt out anytime).
- Consent: For newsletters or optional features, revocable at your discretion.
Examples include market research, fraud prevention, and improving our site.
Section 4 – Third-Party Services
We work with trusted partners to run our business. These third parties only access data necessary for their role:
- Payment Processors: Handle transactions (e.g., credit card payments) with their own privacy policies—review them for details.
- Courier Services: Use your name and address for shipping.
- Mailing Services: Manage newsletters using your email and opt-in status.
- Analytics Tools: Collect anonymized data (e.g., IP address) to analyze site usage.
Some partners may operate in different jurisdictions, subjecting your data to local laws if you complete a transaction with them. Once you leave our site, this Privacy Policy no longer applies.
Section 5 – Data Retention
We keep your data only as long as needed:
- Account Data: Retained while your account is active; deleted within a reasonable time if you close it.
- Newsletter Data: Kept until you unsubscribe, with monthly checks to remove inactive subscribers.
- General Limit: No data is held longer than 10 years unless required by law.
Request changes or deletion at [email protected].
Section 6 – Security Measures
We take practical steps to protect your data:
- Encryption: Credit card details use SSL and AES-256 encryption.
- Hashing: Account info is secured with hashing to obscure sensitive data.
- Access Control: Only authorized staff with specific permissions can view necessary data.
- Database Protection: Restricted to approved IP addresses, minimizing unauthorized access.
While no online system is 100% secure, we follow industry standards (e.g., PCI-DSS) and regularly review our safeguards.
Section 7 – Disclosure
We may share your data if:
- Required by law (e.g., court order).
- You violate our Terms and Conditions.
Otherwise, your information stays with us and our trusted partners.
Section 8 – Changes to This Policy
We may update this Privacy Policy as needed. Changes take effect once posted on thesunsetrises.com. For significant updates, we’ll notify you via the site or email so you’re aware of what we collect, how we use it, and when we share it.